We build custom AI tools and agents that take on substantial work inside your company—so your people can move faster, your business can accomplish more, and new possibilities become practical.
Let’s talkYou see the promise of AI. You’ve tried the products. But the way your company works hasn’t fundamentally changed.
It leaves real questions: can AI actually help your business? And will you fall behind if you don’t figure it out?
AI can already do substantial work. Realizing that potential takes exceptional engineering: understanding your business, knowing what the technology can do, and building systems that work in practice.
We work with you to discover what’s possible and make it real. Tools and agents built around your operations, connected to your systems, and put to work alongside your people.
Our engineers helped build ChatGPT’s business products. Today, we deploy AI inside our own companies and help customers achieve results with it.
We bring that experience directly to your business, with the focus and personal attention of a small, independent firm.
Engineering & strategy
Former Head of Engineering,
ChatGPT Business Products, OpenAI
Former CTO, Airtable
David led engineering for ChatGPT’s business products, spanning Team, Education, and Enterprise, and led OpenAI’s Seattle site. Previously, he led engineering organizations at DoorDash and Uber. He brings a rare view of how ambitious technology becomes a product people depend on.
Engineering & architecture
Former Principal Engineer,
founding team, ChatGPT Business
Former Principal Software Engineer, Snap
Thiago helped build ChatGPT Business as a Principal Engineer on its founding team. His work at OpenAI included data residency and connections to external systems. With earlier experience at Snap, Facebook, and Microsoft, he brings deep technical judgment to systems built for real-world complexity.
Business development & client relationships
Founder, O&A Consulting
Co-founder, Discover Night
Operator. Builder. Commercial partner.
Isaac leads client relationships and strategic partnerships, drawing on an extensive network across industries. He connects business leaders with the team’s technical expertise and stays close to each engagement. His experience growing consumer brands and helping clients reach more than $100 million in annual retail revenue brings commercial perspective to relationships grounded in trust, shared ambition, and follow-through.
You may already see what needs to change. You may be looking for possibilities you haven’t considered. We help with both.
Understand how your company works today, where its time goes, and where AI could fundamentally change what it can accomplish.
Design and build tools and agents around your business, bringing senior engineering judgment to the work that matters.
Integrate those capabilities into your operations, so computers take on more of the work and your people can move the business forward.
Imagine a company where much of the work that fills today is handled by computers—and your team has the capacity to do more. Let’s explore what that could mean for your business.
Let’s start a conversation isaac@craftandlever.comStart with your business: what you want to achieve, how work gets done today, and where you see room for change. We’ll explore where AI can make a meaningful difference.
We can build for a defined goal or work alongside you as an ongoing engineering partner. We shape the engagement around the opportunity.